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The effects of social media and living situation were tested through multi-group analysis (PLS-MGA). RESULTS Cyberchondria and information overload had a significant impact on individuals' threat and coping perceptions, and through them on self-isolation intention. Among the appraisal constructs, perceived severity (P=0.002) and self-efficacy (P=0.003) positively impacted self-isolation intention while response cost (P0.05). CONCLUSIONS During COVID-19, frequent use of social media contributed to information overload and over concern among individuals. In a