How to File a Car Accident Claim A car crash can be stressful. It doesn't matter if the accident was your fault or not, there are some important steps to follow if you would like to file a claim. One of the first things you must do is call the police to report the accident. A police report will help your insurance company identify the person at fault. 1. Contact the Police If you're involved in a car crash It is essential to contact the police as soon as possible. This will help you collect crucial information, including witnesses' statements