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How to Get a New Mercedes Truck Key No, each key is coded to a specific VIN and cannot be modified. Only the owner or an authorized representative, can order and collect an additional key. This ensures the security of both the customer and their vehicle. The person who picks the key must bring their original copy of the registration or title and passport or driver's license. This is also to aid in proving identity. Remote Start For the ultimate in convenience think about a remote start for your Mercedes truck.