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Informed consent is an integral part of the process prior to any surgical procedure [1]. Flexible cystoscopy is a common day case urological procedure and it is the gold standard investigation for visible haematuria [2]. To assess if postal consent is a suitable form of gaining informed consent for flexible cystoscopy. Patients booked for a flexible cystoscopy are initially reviewed in clinic. An information leaflet with an attached consent form is then posted to their home 2weeks prior to their procedure. We designed a short ques