How to File a Car Accident Claim A car crash can be stressful. If it was your fault or not, there are important steps to follow if you are planning to make an insurance claim. One of the first things you need to do is call the police to report the accident. Having a police report will assist your insurance company in determining who is at fault. 1. Contact the Police If you're involved in a car crash It is essential to contact the police as soon as you can. This will help you gather important information, such as witnesses' statements and ins