How to File a Car Accident Claim In the event of a car crash, it can be a stressful time. You need to be aware of the steps you must take in case you decide to file a claim, regardless of whether or not it was your fault or not. First, contact the police to inform them of the incident. A police report can help your insurance company identify who is at fault. 1. Contact the Police It is imperative to contact the police immediately after you have been involved in a car crash. This will assist you in obtaining vital information, including witnes