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How to File a Car Accident Claim Being involved in a car accident can be a stressful time. If it was your fault or not, there are some important steps to follow if wish to make a claim. One of the first things you should do is call the police to report the accident. A police report will aid your insurance company in determining who is at fault. 1. Contact the Police It is essential to notify the police immediately following a crash. have been involved in a car crash. This will let you collect important information, such as witnesses' statemen