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How to File a Car Accident Claim In the event of a car crash, it is a stressful event. You should know the steps to follow should you wish to file a claim, regardless of whether the accident was your responsibility. First, you must contact the police to make a report of the incident. A police report will aid your insurance company in determining who was responsible. 1. Contact the Police It is important to contact the police immediately after you have been involved in a car accident. This will assist you in obtaining vital information, includ