How to File a Car Accident Claim A car crash can be stressful. Whether it was your fault or not, there are important actions to take if wish to make an insurance claim. First, call the police to inform them of the incident. A police report will help your insurance company determine who was responsible. 1. Contact the Police It is essential to notify the police right away after you are involved in a crash. This will allow you to gather important information such as witness statements and insurance information that may be used in court. It's of