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If you have any kind of online presence, you must be concerned about your reputation on the Internet. Things people say on the Net can make you or break you whether they are true or not. Fortunately, there are some precautions you can take to protect yourself. Keep reading to find out what they are. To better your business reputation, make sure you follow up with your customers. This is more true of larger businesses. The customers need to feel important. Try using automated systems that can follow up with them. Also, get their feedback on purchases. The