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And yes, if you run into any technical issues, we got your back. You can contact us anytime and we’ll resolve any issues you may encounter. I emailed them to ask a question and they responded same day with in a hour. All you have to do is update the BDX device by connecting it to your computer. This is a simple process and we will email you instructions on troubleshooting this problem in case it happens. If you are a complete fish out of water when it comes to working on your truck, we highly recommend hiring a