https://www.selleckchem.com/pr....oducts/cftrinh-172.h
" There was a minimum variability in the satisfaction coefficients but large variation in the dissatisfaction coefficients. More patients above 50 years consider "help going to bathroom" as mandatory (70.2% vs. 40.7%, = 0.01). Sixty-four percent of caregivers considered "explain things (nurse)" as mandatory as opposed to 51.2% of patients ( = 0.03). Current U. S healthcare consumers have high expectations from healthcare delivery and consider most HCAHPS questions as mandatory requirements. Kano analysis needs to be done on a larger
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