How to File a Car Accident Claim In the event of a car crash, it can be stressful. You should know the steps to follow if you want to file a claim, regardless of whether or not it was your fault or not. One of the first things you must do is contact the police to report the accident. A police report will aid your insurance company in determining who was responsible. 1. Contact the Police If you're involved in a car accident it is crucial to contact the police as soon as possible. This will let you gather important information such as witnesse